HELP & QUESTIONS (FAQ)

Q: Where is Dreams Lifestyle based?
We are based in Lahore, Pakistan. Our new outlet is coming soon at Valencia Pine Square, Lahore.

Q: Do you deliver all over Pakistan?
Yes! We deliver to all cities and towns across Pakistan.

Q: How long does delivery take?
Standard delivery takes 3–5 working days depending on your location within Pakistan.

Q: What payment methods do you accept?
We accept a wide range of payment options including:
Cash on Delivery (COD)
EasyPaisa
JazzCash
UPaisa
PayPak
PayFast
Mastercard
Faysal Bank
UnionPay

Q: What fabrics do you use?
We use high-quality fabrics including lawn, cotton, linen, georgette, chiffon, silk, and crepe selected for comfort, durability, and style.

Q: Can I exchange an item instead of returning it?
Yes, exchanges are subject to stock availability. Please contact us within 7 days of receiving your order to request an exchange.

Q: How do I track my order?
Once your order is dispatched, you will receive a tracking number via WhatsApp or SMS. Our logistics partners are TCS and Leopards Courier.

Q: How do I place an order?
You can place your order directly on our website at dreamslifestyle.shop or reach out to us on WhatsApp for assistance.

Q: I received a wrong or damaged item. What do I do?
We sincerely apologize for the inconvenience. Please contact us immediately via WhatsApp or email with your order number and photos of the item, and we will resolve it promptly at no extra cost to you.
📞 WhatsApp: +92-3221402781
📧 Email: dreams.lhr@gmail.com